BOOKING TERMS AND REFUND POLICY

PRIVATE TOUR BOOKING AND PAYMENT TERMS

• Online Payment with a Credit Card or PayPal

• The following Credit cards are accepted: Visa, MasterCard, Diners, JCB and Discover

• Payments are accepted in up to 3 installments

• Manual payment in installments via the Bank transfer

​

TOUR CANCELLATION AND REFUND POLICY 

•  Full refund of the canceled tour up to 30 days before the booked tour date (transaction fees might be applied)

• During the promotional campaigns, this refund period might be different, according to campaign details

• Below 30 days before the booked tour date - no refund

​

ONLINE BOOKING ACCEPTANCE POLICY

• An online booking will only be considered accepted if it has been confirmed by the Service Provider​ in advance.

• Service Provider has a right to reject any booking if not comply with the booking terms as stated herein.

• Bookings close 24 hours before the session starts.

• Bookings are only valid for the pickup and drop off stated specifically in the tour program.

• By definition, if not stated differently, tour price excludes entrance fees, meal tips, and personal expenses.

​

INCLUDED AND EXCLUDED

• If not stated otherwise, the tour price includes:

  • hotel pick-up and drop-off​

  • professional guiding

  • transport in a private car

• If not stated otherwise, the tour price excludes:

  • Any entrance fees​

  • Souvenirs

  • Personal expenses

  • Air tickets and/or visas